Privacy Policy

Effective Date: 03/21/26

Triad Basement Waterproofing ("Company," "we," "our," or "us") respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy describes how we collect, use, and share information when you visit our website, request services, or interact with us online.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name
Phone number
Email address
Mailing address
Any information you provide through contact forms or service requests

Non-Personal Information

IP address
Browser type
Device information
Pages visited and time spent on our site

2. How We Use Your Information

We use the information we collect to:

Respond to inquiries and provide estimates
Schedule consultations and services
Improve our website and services
Send updates or marketing communications (if you opt in)
Comply with legal obligations

3. Sharing of Information

We do not sell your personal information. We may share your information with:
Service providers who help operate our business (e.g., website hosting, marketing tools)
Legal authorities if required by law
Third parties in connection with a business transfer (e.g., merger or sale)

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. You can adjust your browser settings to refuse cookies if you prefer.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure.

6. Your Choices

You may:

Opt out of receiving marketing emails at any time
Request access to or deletion of your personal information
To make a request, please contact us using the information below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

8. Children's Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Triad Basement Waterproofing
7828 Old Receiver Rd, Frederick, MD 21702
(301) 327-0237