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Hello Mark,

I just wanted to let you know what a pleasure it is to  deal with a professional like Justin. I know you and your company go out of your way to take care of us as your customer and it is greatly appreciated. Justin explains what he finds and what he is going to do to take care of the problem. Before Justin leaves he always reassures us that should anything further happen he will make sure it will be taken care off, but he believes has taken care of the issue.

This is greatly appreciated! After dealing with the immense stress of a wet basement for so many years, knowing that someone such as yourself and the people your company employs are willing to make you feel at ease, and no matter what you will not have to worry is a tremendous relief.

Thank you!

 

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” I selected Triad after meeting reps from several companies, partly because you use carbon-fiber technology but also because you displayed experience not just with waterproofing but with many different forms of home maintenance.

My basement was finished on Thursday and tonight (Sunday)I went downstairs and saw that my back and side walls are no longer bowing. That’s the ultimate proof that you all are good at your jobs! Your staff is quiet, competent and friendly. They worked together well and instilled a sense of confidence in me. The job was done quickly, well, and with a minimum of mess. You were gracious when the basement turned out to be in much worse shape than we had imagined and you came to me with a work plan and a reasonable change to your initial quote. This was a situation where a less honest firm could have extracted a much larger sum since I was really at your mercy!


In short, Triad did excellent work in a professional manner and at the best price I could find in the area. I thank you sincerely for giving me my basement back.”

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” Had to drop you this note to tell you again haw very pleased I am with the waterproofing you completed in my finished basement. Despite many challenges – over 180 ft perimeter, furnace sinks, built-in padded benches, and pine paneled walls, your workmen were professional, efficient, and exceptionally courteous. And their clean-up was all a home owner could want. We’ve already had several storms that would have caused me great concern previously, but your work has stood the test admirably. Please feel free to use me as a reference any time you need to. And thanks again for a great job.”

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To Triad Basement Waterproofing, Inc.
” My wife and I would like to thank Mike, Mark, and the crew of Triad for outstanding professionalism and honesty in the work they did for us. It was a large job and they brought in the right amount of labor and got the job done as promised!!! In today’s market there is allot too be said for that. I would highly recommend Triad’s service with confidence to anyone thinking of waterproofing. I know now, if my wife and I choose to build a house we will call Triad pre foundation knowing our basement WILL STAY DRY.”

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” I screened several companies before going with Triad for my very extensive basement waterproofing and repair. Triad got the job because of the carbon fiber technology which they use AND because they paid attention to my circumstances and made recommendations balancing my limitations and the best practices in their field. Once the workers arrived, I was glad I had chosen them. One of the principals of the firm was on site with the crew during the first 2 days which were the most crucial in the process and others dropped in periodically to ensure quality work was done. When additional (severe) damage was discovered, they showed me the damage, described their proposed solution, and gave me a quote which was very fair – no price gouging because they had me over a barrel!

Their staff obviously knew their jobs and worked quickly but with great efficiency and attention to detail. The staff was polite, pleasant and hard-working. When the job was finished, one of the owners came back to finish up tiny details which most folks would just have ignored. He also fixed holes in the wall which my husband made along which the ones his staff made as part of the job. I wholeheartedly recommend them because they brought superior workmanship, technological knowledge, attention to detail and helpfulness above and beyond the strict limits of the job. All this for the best price I was quoted!”

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To Mark DeGirolamo at Triad Basement Waterproofing, Inc.
” I just wanted to take the time to thank you, your brother and your team for the great job you all did in resolving the seeping wall problem that I had. The timeliness of the work could not have been better considering that the past couple weeks brought literally a few inches of rain down on us. I’m happy to say that the walls in my basement remained dry as a bone the entire time. I really don’t know what my life would have been like over the past couple weeks – I probably would have been babysitting my shop-vac and dumping the water collected full-time, but your work eliminated all the extra work and wasted time for me.

I also really appreciate the flexibility you demonstrated during the entire process. Not having to remove my steps and my heat pump saved me almost $2500!!!”

” I feel like a visa commercial:
Hydrostatic pressure relief system – $x
Carpet reinstall – $y
Peace of mind – PRICELESS! ”
Thanks again Mark!

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